QloApps PhonePe Payment Gateway

• Easily integrate PhonePe with your QloApps.
• Supports a variety of payment methods, including UPI, cards, and net banking.
• Allow customers to pay instantly using UPI apps by scanning QR codes or entering UPI IDs.
• Payments and refunds are updated by webhook as well as manual update through the update button, which is visible if the webhook fails
• Ensures encrypted and safe payment processing through PhonePe’s trusted infrastructure.
• Provides a smooth and intuitive payment interface for guests.
• Supports both Sandbox (UAT) and Production environments for testing and live usage.
• Real-time payment status updates ensure accurate booking confirmation.
• Dedicated transaction panel for admins to view and manage all payments.
• Detailed transaction view with complete payment and customer information.
• Easy refund management with Full Refund and Partial Refund options.
• Allows admins to enter custom refund amounts in case of partial refunds.
• Maintains refund history for complete transparency and tracking.

Installing the QloApps PhonePe Payment Gateway Module is quick and straightforward. Follow the steps below to get started:

• Go to the “Modules and Services” tab in your QloApps admin panel.
• Click on “Add New Module”.

• Click on “Choose a file” and upload the module ZIP file.
• After selecting the file, click on “Upload this module”.

Once the ZIP file is uploaded, the installation process will begin automatically.

• Log in to your QloApps Admin Panel.
• Navigate to Modules & Services

• Then Search for your Module in Module List
• Click on Configure

The admin must complete credentials and general settings to configure this module properly.

Configuration Setting

Once you open the configuration panel, you will find multiple fields that need to be filled correctly to enable PhonePe payments.

• Environment:Defines the operational mode of the payment gateway
  • Sandbox (UAT): Used for testing transactions without real money
  • Production: Used for live transactions with actual payments
• Merchant ID: A unique merchant identifier provided by PhonePe
• Client ID: Used for authentication between QloApps and PhonePe APIs.
• Client Secret: A secure key provided by PhonePe for API authentication
• Client Version (PhonePe Version): Specifies the PhonePe API version being used. It ensures compatibility with the PhonePe API
• Webhook Endpoint URL: Used to receive real-time payment updates from PhonePe.
  • Only HTTPS URLs are supported
  • Sends payment status updates like: Success, Failure, Pending

Register on PhonePe Payment Gateway

• First, sign up using this link:
  https://business.phonepe.com/pg/register?utm_source=website_dev_docs
• Complete your business registration and KYC process

• Once registered, log in to your PhonePe merchant dashboard
• In the dashboard, navigate to Developer Settings

• Inside Developer Settings, you will find options to:
  • Create API credentials
  • Configure Webhook

• After creation, you will receive:
  • Merchant ID
  • Client ID
  • Client Secret
  • Client Version
• Copy the Webhook URL from QloApps module configuration

Note:

• You can switch between Sandbox (Test Mode) and Production directly from the PhonePe dashboard
• Sandbox (Test Mode):
  • Used for testing payments
  • No real transactions happen
  • Limited functionality
• Production Mode:
  • Used for real payments
  • All live transactions are processed

Go to the Transactions tab in PhonePe dashboard

You can view:

• Live Transactions
• Transaction History
• Refunds

Important Note:

• Transaction and refund data are only available in Production (Live mode)
• In Sandbox mode, these features may not be available or fully functional

When the admin clicks on “View” in the Transactions page for a specific transaction, a detailed transaction page opens where complete payment information and refund options are available.

Displays complete transaction information such as:

• Payment Environment (Sandbox/Production)
• PhonePe Transaction ID
• Transaction Amount
• Order Reference
• Customer Name & Email
• Payment Status
• Payment Date

Admins can also process refunds directly from the transaction detail page under PhonePe Transcation Tab:

• Refund Options
  • Full Refund
  • Partial Refund(In case of Partial Refund, admin can enter the specific amount to be refunded
• Remark Field: Add a note (e.g., cancellation reason)
• Process Refund Button: Initiates the refund request

Refund History

• Displays all refund records associated with the transaction

• Includes:
  • Refund ID
  • Merchant Refund ID
  • Refunded Amount
  • Status (Completed/Pending)
  • Remark
  • Date

The QloApps PhonePe Payment Gateway ensures a simple and fast checkout experience for guests booking rooms.

• Guest selects the desired room, dates, and proceeds to the booking checkout page
• Guest fills in required details such as name, email, and contact information
• Selects PhonePe Payment Gateway from the available payment options.

• Guest is redirected to the PhonePe payment interface
• Complete Payment Using Preferred Method
  • Pay via UPI (QR code or UPI ID)
  • Use Debit/Credit Card
  • Choose Net Banking

• After successful payment, the guest is redirected back to the website
• Booking is automatically confirmed based on payment status

The QloApps PhonePe Payment Gateway Module offers a reliable and efficient way to handle online payments for your hotel booking system.

With support for multiple payment methods, real-time transaction updates, and a secure payment environment, it enhances both the guest experience and admin control.

By integrating PhonePe with QloApps, businesses can simplify payment processing, reduce booking drop-offs, and deliver a faster, more convenient checkout experience to their guests.