Nowadays, hotels are transforming their guest’s experiences with in-room technologies.
One of the crucial technological developments in the hospitality sector today is the digital hotel room idea.
Customers love this concept of a smart hotel for a variety of reasons.
The main reasons include increasing convenience and personalisation of hotel guests.
Before COVID-19, the hotel’s primary focus was to satisfy guest needs, build goodwill, and earn a better return on investments.
However, ever since we are facing this pandemic, people are more concerned about their health and safety.
So, to take care of their needs and fulfil their expectations technology will work wonderfully.
But, many hotels are still confused about this idea and curious to know ways to implement them.
Hence, I have come up with this article which will give you insights into the in-room technologies we can implement.
Let’s dive into the ways to transform your simple room into a technology-friendly room.
Make it simple and safe for guests to order food or contact the reception of the hotel for their requirements.
Use a web app that allows guests to browse the website or scan the QR code displayed in their hotel room.
Design app so that guests can open it on their tablet, laptop or mobile phones.
Guests may then browse menu photos, make an order with a few clicks from their hotel and track delivery time.
A cloud-based digital menu streamlines food and beverage operations. It not only enhances the guest experience but also helps maintain social distance.
Voice control is a form of voice recognition technology that allows gadgets.
Like smartphones, smart TVs, and home hubs to comprehend spoken words and respond to basic voice instructions.
Thus, allowing guests for voice control. It enables guests to voice commands to turn the television, lights, air conditioner on or off as per their needs.
Moreover, to enhance guests experience, you can send more complex commands such as playing their music playlists or purchasing pay-per-view movies.
Internet of things technology saves money on energy costs.
The room will automatically detect the amount of light in the room and adjust the brightness of the lights accordingly.
The temperature of the air conditioner will automatically adjust.
It will detect the body temperature of the guests in the room and accordingly heat or cool the room.
Rooms automatically run lighting and air conditioning services and completely shut them down, if it is vacant.
Guest can also set temperature manually from a different nearby location.
For instance, a guest is taking a walk in the hotel and 15 minutes before going back to the hotel room.
From here you can set the temperature through the hotel app on their phone.
In the long term, it’s a smart investment for a good cause and a wonderful method to save money on day-to-day business expenses.
Revolutionalize the washroom experience of guests via a dedicated smartphone app.
It provides them with a perfect personalised shower experience every time, according to their preferences.
Use an application that is easy to use and has voice assisting capabilities. It reduces water and energy consumption.
It’s subtle enough that your guests won’t notice it, yet strong enough to save a minimum of 20 per cent water on your usual per-room use.
Using it will deliver a unique and unparalleled experience to your guests.
If you can connect this technology with the dashboard. Then monitoring of potential faults can be detected, at the earliest stage.
For instance, leaks in the hotel’s pipe.
Millennials are pro in technology and love interactive technology.
Hence, you have an option to blend interactive maps with augmented reality technology.
Interactive map walls at your hotel room allow guests to activate information about specific neighbourhoods by aiming smartphones at those portions of the map.
For instance, the route they have to take to go to the hotel’s spa or gym.
Other than this it can also give information about local tourist sites and more.
The map has to be connected with the app. Hence, when guests download the application they can effortlessly use the map.
Internet connectivity with the maps gives real-time information such as restaurant opening hours.
Before including any technologies that support the internet of things and wireless communication techniques.
Having a proper network and cabling backbone in place is an incredibly crucial component to establish a Smart Hotel environment.
Build infrastructure that supports the guest’s High-Speed Internet Access (HSIA) network and locally installed apps.
Unless the hotel uses cloud-based solutions, it is better to install Structured Cabling solutions.
These are usually built up such that there is a Guest Network that offers Wi-Fi and internet connectivity and has its own set of security standards.
Moreover, a Back Office Network provides access to hotel staff’s apps and data and has its own set of security protocols.
These technologies are beneficial for both guests and the hotel industry and improve customer experience.
But we can’t ignore the fact about the privacy concerns attached to it.
The issue with in-room technology is safeguarding user privacy and collecting data with the appropriate amount of care.
It’s critical to make sure you’re using the correct encryption methods.
With the equipment and protections in place, you can protect your visitors from hackers and trespassers while also securing communications, enhancing the guest experience.
When you are using voice commands, automatically deleting data every day is the solution to security concerns.
We can conclude from the above that introducing in-room technologies will digitalise your hotel room.
It is the need of the hour because pandemic changes customer’s priorities and introducing tech-friendly rooms will fulfil their needs.
But the major concern after digitalizing is leakage of guest’s data. Hence, you must take the necessary steps to prevent the same.
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