After making your hotel booking website and doing the SEO for it let us say you start getting traffic. But what is the use of getting traffic if it is not converting into bookings?
So there is always a requirement for a regular analysis of your hotel booking website.
Hotels are in an ongoing battle with the OTAs to get a maximum hotel booking. So Such practices should be adopted that can ensure high conversion rates of the traffic on a hotel website into hotel bookings.
Ergo, today let me try to bring some light on such practices.
If your customer gets annoyed at your website because of the complex booking process then why he will make a booking? And whose fault is it?
So keep the booking process of your website as simple as you can.
Mostly, people do not like to be redirected from one page to another. So try to keep the maximum steps of the booking process on a single page only.
Make sure that your website loads quickly on the different devices. The speed of your website has a major effect on your conversion rate.
People tend to bounce back from the website which tends to load slower. This not only hurts your conversion rate but also your ranking in the SERPS.
You should always invest in your website quality as it has a significant role to play. Smart portable devices have become the primary choice for surfing the internet so it has become a must to have a responsive website.
Apart from that the design of your website should also be very attractive. Also, make sure that you have an updated website with the latest technology implemented.
To enable to yourself to take and manage online bookings you will have to implement a hotel booking engine. That is obvious but the choice of the booking engine makes you stand out.
Many times booking engines have slow processing, bad product presentations, and complex booking processes, and these really hurt your conversion rate.
Ergo implement a booking engine like QloApps on your website which can increase your website conversion rate rather than decreasing it.
You must keep track of your progress as without having an insight it is impossible to grow a business. Monitor all your moves and their results.
Pay more attention to the practices which are giving you a good result and make amendments in those who do not.
Although it is not an easy task. We live an era of information pollution. So much data is available to us that it is very obvious to get confused. So should stick to some of the KPIs so that we can have a better understanding of the performance of our business.
Loyalty Programmes are very effective in getting you bookings and only that loyalty programmes also give you loyal customers.
Some it happens that the demand in the market decreases. At such situations, hotels decrease their rates but ultimately hurt the value of your services.
In such desperate situations, hotels should keep calm and try to create the demand in the market by running loyalty programmes.
I have discussed this topic in details here.
Creating a unique content open many doors. Your content can create a fascination for your visitor and motivate him to make the booking.
Your content should have the ability to call for the action. So hire a professional photographer and get your property clicked. Put these photos and videos on your website and let the visitors take a feel of your property.
This can be boon for your conversion rate.
We aspire to serve the hotel industry with our product QloApps and that process we have taken a step forward by launching the QloApps Forum. So please raise any of your issue on our Forum.
For any kind of technical assistance, just raise a ticket.