The performance of employees depends on the environment of the workplace. Hence Creating a positive environment at the workplace becomes crucial for better business.
Workplace culture directly impacts productivity. A negative environment creates lots of problems in the hotel.
Toxic culture is not good for your hotel business. It’s no surprise hospitality workers often struggle with addiction and mental health issues.
By creating a healthy, supportive, and positive work environment is important. Therefore hoteliers can solve some of the negative mental and emotional effects their employees are often facing.
In today’s post, I am writing about how you can identify whether your workplace has a positive or negative culture.
And how you can foster a positive environment to help your team and your business succeed.
he off-hand quip that happy staff makes happy customers is true and encompasses so much more than the obvious.
Ultimately, a company with a positive work culture will routinely outshine its competitors – and for good reason.
The question is, can a business with a good company culture be more profitable?
Anytime we work in a good business environment, the chance of success is much greater and, more importantly, so much more rewarding.
To make sure we’re getting the most out of our business, we must commit to success and learn how to nurture and foster a good company culture at every opportunity.
A business is a complex entity. Over time, it develops its own personality – one made up of a lot of different factors.
These factors can include your clientele; your management structure; your business branding and marketing. The company ethos around things like training and benefits.
Over time, these things add up to your company culture.
Workplace culture is an aspect of the business you can, and should, have control and influence over.
This means that if something’s not working, it’s completely within your power – and your team’s power – to change it!
In a fast-paced world and an even faster-paced hospitality industry, issues of social and emotional intelligence are becoming more and more relevant (essential, even) for building a successful business.
You need to work together to cultivate an environment where the whole team can flourish and attain their own professional goals while helping you achieve yours.
A company’s culture needs to be geared toward mutual respect and understanding. Where everyone feels confident that the workplace is safe and respectful.
Good company culture is one where all the components of the company’s attitudes, values.
The company’s goals come together in a favorable way to support the growth and prosperity of the business.
Of course, the opposite is true as well. When company culture becomes negative or toxic, these attributes frequently conspire to work against each other.
They are creating a drag on the business that hinders profitability and growth.
Let’s start by defining the culture of the business or team you manage.
Here are reflective questions to think about today; write down your responses to these for further review and reflection:
What do the people within my establishment say about our business?
Productivity – good culture leads to continuous improvement in performance at all levels.
Morale – positivity engenders pride, trust, loyalty, and ownership in employees when they talk about the business.
Efficiency – as communication and cooperation improve within the business, systems and procedures become more streamlined and less ambiguous.
Workplace relations – a good culture increases cooperation between staff and management and leads to fewer grievances and disputes.
Initiative – a heightened sense of responsibility leads to employee-initiated improvements in operations.
Hotel observable interactions: how employees interact with one another, with management, with customers, and with suppliers.
These are internal and external touchpoints and create moments of observable communication.
What is the predominant atmosphere or mood of your establishment? Is it quiet and solemn? Bright and cheery?
Are people smiling? Do they stop for a quick chat or is it all business? Are employees constantly watching the clock and ducking outside for cigarette breaks?
You can glean information about your company culture from the outside, too. How do people talk about your establishment in the community, the local media, or industry publications?
What have your observations revealed so far? Summarize them. Overall, do the results you have to help you identify the culture in your establishment as positive, negative, or indifferent? What specifically led you to your conclusions?
Having a recognizably positive company culture can make you a business And an employer, of choice in your community.
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