Kuta Three Hotel is a charming hotel located in the heart of Kuta, Bali, surrounded by beautiful beaches.
The hotel’s excellent location provides easy access making it an ideal choice for travelers seeking comfort and convenience.
The hotel’s hospitality management system needed an upgrade to streamline operations and increase revenue through personalized services.
The hospitality industry in Indonesia is thriving, with a market size estimated at USD 12.35 billion in 2024.
It is expected to reach USD 18.51 billion by 2029, growing at a CAGR of 7.12%.
Kuta Three Hotel faced the challenge of creating an online presence that showcased its excellent service, and convenient location.
They wanted to build an attractive online presence to reach their target guests and empower them to book their stays from anywhere in the world.
The client also wanted to streamline the bookings management of their hotel business, saving time and manual effort to focus on providing exceptional guest experiences.
After extensive market research, their search ended with QloApps. They chose QloApps to launch their hotel website and manage their property.
QloApps is a highly customizable property management software that offers a hotel website, an integrated booking engine, and a property management system for hoteliers.
In this case study, we will discuss the essential features of QloApps utilizing which Kuta Three Hotel manages their property.
Kuta Three Hotel launched a stunning new website that is both informative and user-friendly.
The website showcases all the amenities and services offered by the hotel, from the 24-hour front desk to the laundry service.
The dynamic website built for Kuta Three Hotel helped them engage their potential guests and attract them to their property. It helped increase their booking rates and revenue.
QloApps provided Kuta Three Hotel with a user-friendly online booking platform with a very simple and informative room-type page.
Guests can easily search for available rooms, select their desired dates, and filter rooms based on amenities and price.
QloApps has simplified the booking process for our guests and has provided them with a hassle-free experience.
To further enhance the booking experience, QloApps’ default integration with PayPal allows guests to make secure online payments, enabling them to book and pay in a single, hassle-free transaction, streamlining the process and reducing errors.
With the built-in feature SEO Optimization of QloApps, the Kuta Three Hotel website ranked better on search engines. This helps them drive more traffic to the website and increase its visibility online.
QloApps PMS played a vital role in Kuta Three Hotel’s hospitality journey, providing an integrated PMS, booking website, and booking engine.
QloApps enabled Kuta Three Hotel to customize the website using QloApps Addons, to meet their specific needs, helping them establish a successful online presence to showcase their amenities and services and accept reservations seamlessly.