QloApps WhatsApp Support and Share is an add-on for QloApps. It will help you to support your website visitors, guests and customer via WhatsApp.
And your users will be able to share their experience with your website via WhatsApp.
Certainly, WhatsApp has revolutionized our way of communication. It is a platform which is used worldwide and is commonly found on everybody’s phone.
So integrating the WhatsApp chat to support your users can be a boon for your business. So we have bought you the QloApps WhatsApp Support and Share Module.
Let us discuss the features and functionalities of these modules.
- Admin can choose to display its WhatsApp number at the Front End.
- Admin can enable or disable the display of support button at Front End.
- The Admin can display the support button at different positions on website i.e Header, an order history page, bottom left and bottom right.
- Admin can enter text with support button in multiple languages.
- Admin can add support agents with whom customers can chat on WhatsApp web.
- The Admin can edit or delete the support agents.
- Admin can enable or disable the support agents on the website.
- Admin can also add the support groups with whom customers can chat on the website.
- The Admin can edit or delete the support groups.
- Admin can enable or disable support groups on the website.
- Admin can display WhatsApp share button at multiple positions on the website i.e Product Page, Order Confirmation Page and Order History Page.
- Enter text in multiple languages.
The installation of any module is very simple in QloApps.
- Go to Module and Services tab
- Click on Add New Module
- Now upload the Zip file of Module and click on Install
After successful installation let us configure the module. Please go to the WhatsApp →Configuration
Click this button to go to configure page.
Now let us try to understand each option in the module and what it does on the frontend.
In this section, we have the options to set up our module.
Effect on the front end
This section will let you decide where to show the WhatsApp Support Button on the website
Pre-Filled Message: When the user clicks on the button he will be taken to WhatsApp web and this message will be prefilled there.
Under “Display Share Buttons” admin can configure where to show the WhatsApp share buttons on the website. Admin can choose to display WhatsApp share button on:
- Product Page
- Order Confirmation page
- Order History Page
Effect on the Front Page
Order Confirmation page
Order History Page
QloApps WhatsApp Support and Share also allow you to add Support Agents to your website. So that your customer can decide to which agent he wants to talk.
To add a new agent click on the Add New Agent
Once you click on add new agent then you have to fill his details to add.
In QloApps WhatsApp Support and Share, admin can add the support groups.
Click on Add a Support Group to add one
Then fill out the details and click on save.
Once the user clicks on the Group he will be able to join the group.
This was all from the QloApps WhatsApp Support and Share. I hope I was able to clarify the functioning of the module to you.
If you want to learn about the functionality of QloApps then you can visit this link: QLO Reservation System – Free Open-Source Hotel Booking & Reservation System
In case of any query, issue or requirement please feel free to raise it on QloApps Forum
Lastly, do not forget to drop your thoughts in the comments.