QloApps Marketplace

With the QloApps marketplace, you will be able to convert your website into a marketplace of hotels and rooms. Admin can grant access to Sellers/Hoteliers to add and sell hotel rooms and earn a commission for bookings made by customers through the website.

Note: 

  • QloApps Marketplace v1.2.4 is compatible with QloApps version v1.5.1 and above
  • QloApps Marketplace v1.2.3 is compatible with QloApps version v1.5.0 and above
  • QloApps Marketplace v1.2.2 is compatible with QloApps version v1.4.0 and above
  • QloApps Marketplace v1.2.1 is compatible with QloApps version from v1.2.0 to versions below v1.4.0
  • Admin can create/delete sellers on the marketplace.
  • Admin can manually or automatically approve/disapprove seller request.
  • Admin can allow/disallow sellers to agree to the terms and conditions.
  • Admin can manage seller profiles.
  • Admin can manage seller hotels.
  • Admin can manage seller room types.
  • Admin can manage commission rate and tax distribution.
  • Admin can manage seller orders.
  • Admin can manage and add payment modes for sellers.
  • Admin can select ‘Super Admin Email’ where all marketplace emails will be sent.
  • Admin can allow Sellers to use multiple language in Marketplace.
  • Admin can manage various mail configuration settings.
  • Admin can view total earnings of hotel marketplace as well as seller wise earnings in the back-end.
  • Admin can manage seller settlements from back-end.
  • Admin can allow/disallow display of Admin commission to sellers.
  • Admin can allow/disallow Advance Payment option to sellers.
  • Admin can allow/disallow sellers to create customer wise specific price.
  • To become Sellers, users can send seller request to the Admin.
  • Sellers can manage their profiles.
  • Sellers can manage their hotels.
  • Sellers can manage their room types.
  • Sellers can manage their orders.
  • Sellers can select payment mode provided by Admin and send account details to receive payments manually from admin.
  • Sellers can view sales information with graph in the dashboard on marketplace front-end.
  • Sellers can edit booked orders: they can change duration of booking dates, add discount, add rooms and reallocate or swap rooms.
  • Sellers can view their marketplace earnings and admin commission from the dashboard.
  • Sellers can add partial payments for orders.

MANAGE GENERAL SETTINGS

General Settings:

Admin can enter an email in ‘Super Admin Email’ so that marketplace emails will be sent to that email.

Admin can allow Sellers to use multiple languages in Marketplace.

Theme Settings:

Admin can change the background and text colour of the marketplace page title at the front end.

Mail Configuration:

Admin can edit the ‘From Mail Title’ and Email Address from which the mail will be sent to the seller on different events.

Admin can enable/disable the following email settings-

For Seller

Mail to seller on seller request approval

Mail to seller on seller request disapproval

For Hotel –

Mail to seller on hotel creation by admin

Mail to seller on hotel update by admin

Mail to seller on hotel approval by admin

Mail to seller on hotel disapproval by admin

Mail to seller on hotel activation by admin

Mail to seller on hotel deactivation by admin

Mail to seller on hotel delete by admin

Mail to admin on hotel creation by seller

Mail to admin on hotel update by seller

Mail to admin on hotel activation by seller

Mail to admin on hotel deactivation by seller

Mail to admin on hotel delete by seller

For Room Type-

Mail to admin on room type created by the seller

Mail to admin on room type update by seller

Mail to admin on room type activation by seller

Mail to admin on room type deactivation by seller

Mail to admin on room type delete by seller

Mail to seller on room type created by admin

Mail to seller on room type update by admin

Mail to seller on room type activated by admin

Mail to seller on room type delete by admin

Mail to seller on room type approved by admin

Mail to seller on room type disapproved by admin

Seller Order-

Mail to seller on seller rooms booking

Mail to admin when seller edits his orders

Allow Order Status To Sellers:

Admin can allow/disallow sellers to change their order status.

Admin can allow/disallow sellers to edit their order status.

Admin can select the order status that will be available to sellers for changing their order status. MANAGE APPROVAL SETTINGS

Seller Profile Approval Settings:

Admin can enable/disable automatic approval of seller profile.

Admin can enable/disable automatic approval of seller profile update.

Admin can allow/disallow sellers to agree to the terms and conditions.

Hotel Approval Settings:

Admin can allow/disallow approval for seller hotel.

Admin can allow/disallow approval for change status of his seller hotel.

Admin can allow/disallow approval for any update of seller hotel.

Seller Room Types Approval Settings:

Admin can allow/disallow approval of room types by sellers.

Admin can allow/disallow sellers to activate/deactivate room types.

Admin can enable/disable the display of admin commission to sellers.

Admin can enable/disable Advanced payment for sellers.

Admin can allow/disallow seller can create customer wise specific price. MANAGE PAYMENT MODES

Admin can add/delete payment modes.

Admin can also edit payment modes. COMMISSION SETTINGS

Admin can apply a global commission rate for all sellers.

Admin can apply seller wise commission.

Admin can set the tax distribution to admin, seller or distribute between seller and admin. MANAGE SELLER PROFILE

Admin can create/edit/delete and enable/disable seller profile.

Admin can select the payment mode for the seller. MANAGE SELLER HOTELS

Admin can add/edit/delete new seller hotel.

Admin can enable/disable seller hotel.

Admin can edit hotel information, images and features.

Admin can choose a seller for a hotel. MANAGE SELLER ROOM TYPE

Admin can add/edit/delete room types for sellers.

Admin can manage room type information, add/delete images, prices, add/delete rooms, select/add/delete amenities and edit SEO options.

Admin can set a base price, select tax rate, choose the specific price and add pricing rules.

Admin can allow/disallow advance payment option for room type.

Admin can select the type and value of the advance payment.

Admin can change the status of rooms as active, inactive and temporary inactive.

Admin can manage SEO settings such as meta title, meta description and friendly URL.

Dashboard

Sellers can view stats graph of sales of the day, month, year, the previous day, previous month and previous year.
Sellers can view recent orders and order details.
Sellers can check the best selling room type. Booking & Stats

Sellers can check the booking and room status as per selected duration, hotel and room type.
A calendar view is also provided for detailed information on bookings. Edit Profile

The seller can add and/or edit hotel name, business email, first name, last name, phone number and fax number. Hotels

Sellers can add hotels.
Sellers can manage hotel information, images and features.
Sellers can change the status of hotels.
Sellers can delete hotels. Room Types

Sellers can add room types.
Sellers can manage room type information, add/delete images, prices, add/delete rooms, select/add/delete amenities and edit SEO options.
Sellers can set a base price, select tax rates, choose the specific prices and add pricing rules.
Sellers can allow/disallow advance payment options for room type.
Sellers can select the type and value of the advance payment.
Sellers can change the status of rooms as active, inactive and temporary inactive.
Sellers can manage SEO settings such as meta title, meta description and friendly URL. Orders

Sellers can view the total earnings, admin commission, admin tax, seller earnings, seller earnings received admin due amount and total orders.
Sellers can view details of orders: reference number, customer name, order total, payment status, payment mode, order date and order details.
Sellers can also view a detailed report of order transactions: order amount, payment mode, payment type, transaction id, date and order status. Payment Mode

Sellers can select the payment mode provided by the Admin.
Sellers can edit the selected payment mode details.
Sellers can also delete selected payment modes.

Qloapps Marketplace supports a standard way of Prestashop Installation.

  1. Go to the back-office-> Modules and Services -> Click on ‘Add a new module’
  2. Upload zip file of “Marketplace” module
  3. Click on ‘Upload this module button’
  4. Then search for “Marketplace” module in the list of modules and click on the ‘Install’ button.
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After following these steps Admin will have successfully installed the “Marketplace” module.

After successful installation, admin can configure the module –

The configurations are three sections of QloApps Marketplace i.e. General settings, Approval settings and Payment modes. Admin can configure them one at a time.

Admin can configure general settings of the hotel marketplace from here.

General Settings:

In the general settings, Admin can specify the Super Admin Email where all the hotel marketplace emails will be sent to.

Admin can also enable or disable sellers to use multiple languages in the hotel marketplace.

If the admin disables the hotel marketplace multiple language functionalities, then the admin can decide whether the marketplace will be managed on the basis of “Admin’s default language” or “Sellers default language”.

Theme Settings:

Admin can manage the marketplace page title/background colour from here.

Mail Configuration:

Admin can manage the hotel marketplace mails settings from here.

Allow order status to sellers:

Admin has control of order status. However, Admin has the option to allow or disallow sellers to change their order status.

From here admin can manage various approval settings which will provide different functionalities to sellers.

Seller Profile Approval Settings

On this page, the Admin has approval options for the seller profiles.

Hotel Approval Settings

Admin can manage seller hotel approval settings from here.

Seller Room Type Approval Settings

From here Admin can configure approval settings for seller room type.

The payments made by customers goes to the admin. Then admin transfers the seller share from his end.

Admin can add various payment modes so that each seller can provide their desired account detail to receive the payment.

Now here is the workflow of the hotel marketplace from seller requests to hotel bookings management. All these steps have been explained in detail in later sections.

To become a seller in the marketplace, the sellers have to first register as a user and then they can send a request to become a seller.

Front-End

When the hotel marketplace is installed, sellers can create their user accounts and send requests to Admin to become a seller on the marketplace.

On clicking the ‘List your Hotel’ tab, a seller request form will appear which has to be filled by the seller to send the seller request to admin.

A message will be shown to the seller stating that the seller request has been sent to the admin and the seller will have to wait for the approval.

As soon as the seller submit the seller request, the admin can view the seller request in the “Manage Seller Profile” tab.

Go to Marketplace -> Manage Seller Profile -> Seller Profile.

Admin can approve or disapprove the seller profile from here. If the admin has configured the module for auto-approval, then the admin need not have to approve each seller request individually.

After approval from the admin, a seller can view the marketplace account at the front-end.

By following these steps users can register themselves as sellers on the hotel marketplace.

Back-End

Admin can also create a seller from the back-end. In that case, the admin will have to first create the seller as a user/customer. Then admin can convert the user into a seller.

The admin will have to Go to Customers -> Add new customer

A new user/customer form will appear that the admin will fill with the required information.

After creating the user/customer admin has to go to Manage Seller Profile -> Click on Add new Seller.

Then admin will have to fill the new seller form.

Admin has to select the payment mode and enter the account details that will be used for seller transactions.

In this admin can create new sellers for the hotel marketplace.

On the marketplace dashboard, sellers can view the stats for their hotel room sales, orders and net profits. They can also select dates from the calendar to view stats for that period of time.

The dashboard also displays up to 10 recent orders and the best selling seller room types.

On the bookings and stats tab, sellers have the option to view the occupancy status of selected room types of a particular hotel for a duration.

Sellers can edit and their profiles from the ‘Edit Profile’ tab on the marketplace front-end.

Now, sellers need to add hotels to the marketplace. Sellers will go to the ‘Hotels’ tab on their marketplace dashboard to add their hotels.

Once the hotel is created by sellers the request is sent to Admin. Then admin can approve or disapprove the hotel from the back-end. If the admin has enabled auto-approval of seller hotel then the hotel status will be approved automatically.

When seller hotel is live on the marketplace, they can start adding room types to it.

Go to ‘Room Types’ tab -> Click on ‘+Add Room Type’ button

After sellers have added their hotels and room types on the marketplace, the customers will start booking rooms. Sellers can see the booking orders in the ‘Order’ Tab.

Here sellers can view orders and their marketplace earning details.

Admin can view and manage orders from the back-end.
Go to ‘Marketplace’ -> Manage Seller Orders

Here admin views total marketplace earnings and lists sellers whose hotels have been booked by customers.

This is the workflow of hotel marketplace.

While registering sellers do provide some of the most important information regarding themselves. Later sellers can always visit their profile to update or edit and provide more information.

Admin can enable or disable the updation of seller profiles in the hotel marketplace. So here are two cases about how the seller profile gets updated when the auto-update is disabled and when it’s enabled.

Front-End

Case 1 – Auto Updation Disabled:-

Here the admin has disabled the automatic updation of the seller profile. Therefore, whenever a seller makes any edits to the profile a request will be sent to the admin. Then admin will approve or disapprove the changes the seller wants in his profile.

The seller will click on the ‘Edit Profile’ tab to update his profile.

The seller will make the updates and click the ‘Save’ button to proceed.

Once the seller clicks the ‘Save’ button, the request will be sent to admin and the seller will have to wait for approval of the admin.

Case 2 – Auto Updation Enabled:-

If the auto-update of the seller profile is enabled by the admin, then the seller can update his profile without the permission of the admin

This is how a seller can easily update his profile and save the changes.

Seller profile update – Back-End

The seller profile can also be updated from the back office by the admin.

Go to Marketplace -> Manage Seller Profile -> -> Particular Seller Profile -> Click on ‘Edit’ button

After clicking the ‘Edit button admin can update the seller profile and payment mode.

Once the sellers have registered and approved by the admin, they can start adding their hotels to the marketplace.

Adding Hotels: Seller-end

Sellers can add hotels by going to their Marketplace Dashboard -> Hotels

Then in the Hotels section, the seller has to click on the ‘+Add Hotel’ button.

Seller will have to fill various fields on the hotel page and save the information by clicking the save button.

Now sellers can also add hotel images after saving the hotel information.

In the next tab, the seller can select hotel features.

After adding hotels sellers can view the list of their hotels on the Hotel page.

Adding Hotels – Admin-end

Admin can easily add seller hotels from the back office.

Go to Marketplace ->Manage Seller Hotels -> Click ‘Add new Hotel’

The admin has to select the seller and fill the hotel fields.

Admin can add Seller hotel images.

Admin can select hotel features from the features tab.

This is how the admin can add seller hotels from the back office.

Seller room types can be added after the addition of hotels in the marketplace. Room types can be added by sellers and the admin himself.

Adding Seller Room Type: Seller-End

To add room types, sellers will have to go to the Room Types tab. On the room types page, the seller has to click the ‘+Add Room Type’ button.

Adding Room Type Information –

Room type form will appear and the sellers have to all the room type related information and save it.

Room Type Images –

The seller can upload room type images in the Images section.

Room Type Price –

The Price section allows Sellers to set the base price, tax rate, advance payment, specific price and pricing rules.

Base Price:

Specific Price:

Pricing Rule:

Adding rooms –

After setting the prices seller can add rooms for the room type.

Amenities –

In the Amenities section, the seller can select and add amenities for the room type.

SEO –

The seller can add meta title, meta description and friendly URL for room type.

This is how sellers can add room types in the marketplace.

Adding Seller room type: Admin-End

To add room type from back-end admin had to go to Marketplace -> Manage Seller Room Type -> Add New Room Type

Adding Room Type Information –

Now, the admin has to choose the seller and enter room type information.

Room Type Images –

Room Type Price –

Base Price:

Specific Price:

Pricing Rule:

Adding Rooms –

Amenities –

In this way, the admin can add seller room types in the marketplace.

COMMISSION MANAGEMENT

Admin can set commission in the marketplace in two ways –

  • Global Commission
  • Seller Wise Commission

Go to Set up your Marketplace -> Manage Commissions

Admin receives all the amount that customers pay. The module calculates the tax amount according to the commission set by the admin for tax distribution. With the help of this, the admin can keep the whole tax amount to himself or distribute it among the sellers or between admin and sellers. The admin tax amount depends upon the commission rate set by the admin.

SELLER PAYMENT MODE

From the hotel marketplace dashboard, Sellers can select the payment mode provided by the admin, enter their account details and save the payment mode. This payment mode information will be used by the admin to send the seller his share of the bookings.

Customers can book rooms from several seller hotels in a single order. Each seller will receive the details of their own order in the marketplace account.

Seller-End

On the marketplace dashboard, sellers can view the stats for their hotel room sales, orders and net profits. They can also select dates from the calendar to view stats for that period of time.

The dashboard also displays up to 10 recent orders and the best selling seller room types.

To view the orders seller will have to go to Marketplace -> Orders

On the Order, page the seller can view the total earnings, admin commission, seller earnings, earnings received, seller due amount and total orders.

The list of 10 recent orders is also displayed. The seller can view the order details for each order by clicking the ‘view’ button for particular orders.

This is the order detail page for the sellers. On this page, sellers can view customer details and order details, change the room status and order status. Sellers can also edit and delete orders from this page.

Seller Order Edit:-

Sellers can change and update the duration of booked orders.

Room Reallocation:-

Sellers can easily reallocate and swap rooms in the booked order.

Adding rooms in order:-

Sellers can also add any number of rooms to an order.

Adding Discount in order:-

In a few steps, sellers can even add a discount to the order.

Once the orders are created, the seller can view the due amount which has to be paid by admin on the orders page.

When the admin pays the due amount, sellers can view the list of payments by the admin.

Admin-End

Admin can view the order list of sellers from the back office.

Go to Marketplace -> Manage Seller Orders.
Here the admin can view the total earnings of the hotel marketplace and the list of seller order details.

By going to ‘View Orders’ the admin can view the list of orders for the selected Seller. Admin can go to the order detail page by clicking ‘View Order Details’ for a particular order.

This is an order page that is visible to Admin.

In this, the seller can also add payment from his end.

For this go to the payment section, enter details and amount. If the amonut enter is less than the actual price of the room then a warning sign will show.

Admin can pay the due amount to seller manually and make settlements from back-office.

To make settlements go to Marketplace -> Manage Seller Orders -> Go to a Seller Order -> Click ‘View Settlements’

Then the Admin will reach the Manage Seller Transactions page. Here admin can view the list of transactions made by the seller to the selected seller.

Now click ‘Settle Amount’

After clicking the ‘Settle Amount’ button, a pop-up will appear where the Seller payment mode is displayed. Moreover, the admin has to fill in the payment mode information, enter the due amount and click the ‘Pay’ button to successfully complete the settlement.

If needed Admin can also cancel the settlement by clicking the ‘Cancel Settlement’ button on the Manage Seller Transactions page.

Admin can also repay the cancelled settlement from the back-end.

So this is how Admin can manage the settlements.

For any kind of technical assistance, just raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and for any doubt contact us at [email protected]

Category(s) Qloapps Modules
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