The unanticipated COVID-19 pandemic outbreak has had a profound impact on the entire world.
Travel restrictions have severely hurt the hotel industry globally.
As the deadly coronavirus spreads across the country, many sectors and industries are facing challenges.
But one of the hardest industries in a country like India, where millions of people live, is hospitality.
People, customers, guests and tourists are the main reasons for the existence of the hospitality industry, and the industry is losing its grip as the country is blocked.
To make matters worse, the resurrection may not occur in the future.
While travel restrictions are in place, the problems that plague the hospitality industry go further than the blockade of public movement.
While there is a very real risk that people will lose their disposable income by the end of this pandemic, the looming threat of recession does not help either.
But the worst reason for the sudden collapse of the industry is public confidence.
People’s fear of the virus lasts for a long time in situations where almost anyone can be a potential carrier of the deadly virus.
How will the hospitality industry revive in this situation?
Let’s discuss a few methods one by one.
Today, working remotely has become the standard.
Even an industry as focused on people as hospitality is seeing a surge in telecommuting because of advancements in technology.
Hotel managers can oversee every aspect of the business from a distance.
They can manage all operations anytime, anywhere, thanks to cloud-based property management systems.
Yes, PMS systems are not a new concept. They have long been in use by hotels.
But in these circumstances, this approach can offer even more advantages.
If the software is combine with mobile concierge apps.
For instance, it may be possible to interact with customers without making direct eye contact, from check-in to food and service orders.
With the use of technology, hoteliers can move some hotel jobs like those involving sales or business development to totally remote employment.
Here we are talking about millennial customers.
Target the millennial customers these are those who show interest in traveling and visiting after the pandemic.
Furthermore, once the limits are loosened, it is anticipated that millennials would be the first to begin traveling.
Therefore, we advise taking into account the precise strategies for luring them.
Also, including them is a crucial stage in the business recovery strategy.
Millennials are more aware of developments in social media and mobility.
If you haven’t already, you should adopt technology in addition to normal communications.
The coronavirus outbreak does not indicate that hoteliers are locking up and waiting for this time to pass.
It’s the ideal moment to catch up and get better.
There is no better opportunity to carry out your Property Improvement Plan or carry out a whim makeover.
To start, you can write a list of everything that needs to be set.
Inventory the maintenance supplies, check the systems in the laundry room, the railings, and balconies.
The elevators, the life safety systems, and the pool systems, and make sure all the lights are turned off.
It’s time to do a comprehensive clean like Clean the air conditioner, shampoo the carpet, remove furniture, clean behind frames and mirrors, crawl under bed frames, clean vacuums with new belts and filters, and more.
During the COVID-19, hoteliers can take action to boost restaurant sales.
Rethink your marketing strategies and look for practical ways to reduce drops, including offering discounts or offers.
Giving away free merchandise may result in financial loss, yet it still boosts overall sales.
Consider using personal applications to offer meal delivery directly to rooms to both guests and non-guests without having to speak to anyone.
As in Covid 19, each customer avoids going in mass. They like to order food from restaurants and ask for home delivery.
This is a very good option to regrow small scale hotel industry.
These hotels can provide free home delivery and continue their sale by this means.
Be informed of any financial aid provide by your local government during the pandemic.
Most governments around the globe postpone payments, reduce taxes, and establish grant programs for small enterprises.
Offer low-interest working capital loans to companies, etc.
Small scale hotels make an effort to support their staff, clients, and the community.
This is done by offering free software, materials, sharing services, and courses.
Because new information is constantly being generated, not all of it is correct.
Hoteliers must take special care to exchange accurate information and avoid spreading fake news to customers and employees.
Aside from potential misinformation, you could become a victim of a scam.
Unfortunately, scammers prey on people’s fears and anxiety to obtain financial and other sensitive information.
So make sure you protect yourself from scammers.
Waste of food and energy in the hospitality industry is two major problem areas.
To counter this, restaurants and hotels across the country are beginning to donate leftover food to charities.
This allows you to reduce waste or responsibly dispose of it if unavoidable. But it’s not just waste the of food that is damaging the planet.
Disposable food packaging causes a variety of environmental problems.
It pollutes land and sea, destroys wildlife and ecosystems, and contributes to greenhouse gas emissions by leaching landfills.
Participate in green initiatives
Working with environmental projects raises awareness among food industry employees and customers.
Along with this moving the industry toward a greener future.
They establish green communities in which like-minded people can collaborate to achieve their sustainability goals.
So, in the end these are the few basic methods to Regrow Small Scale Hotel Industry.
If you want to learn about the functionality of QloApps then you can visit this link: QLO Reservation System – Free Open-Source Hotel Booking & Reservation System.
In case of any query, issue, or requirement please feel free to raise it on QloApps Forum.
Moreover, you can raise a ticket to connect with our experts for any assistance.