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Hotel E-commerce

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The hotel industry in the past few decades has witnessed enormous growth due to the effective utilization of the power of the internet. The best way to kick off your hotel is through an incredible online hotel reservation booking system

Millions of hotels all over the world are offering online hotel reservations/bookings to their guests. Travelers look forward to the easiest method to book hotels/rooms from the four walls of their homes.

The online marketing of hotels has changed with the power of e-commerce. Today you can find many hotel reservation software. But to select the best software for yourself, it is very necessary for you to understand your fundamental requirements first.

We have developed QloApps considering these fundamentals. QloApps is a free open-source hotel reservation booking system and you can also customize it according to your requirement. To download and use the QloApps, you do not have to spend a penny, it is totally free.

hotel reservation booking system

Check out the demo of the QloApps hotel reservation system to know its functionality of it.

Here are some milestone points that should be kept in mind before selecting any hotel reservation software.

As per our analysis, we found that the hotel website is popular when it is user-friendly and responsive to any system. People are using different systems to view websites such as android phones, Ipad, iPhones, laptops, or Pcs. They prefer mobile phones to search the hotels as they can be taken to anywhere at any time.

The hotel website landing page should be very beautiful, so that customer is attracted to your website. It should have high-definition images of rooms on the landing page as well as on other pages, so that customer gets a perfect idea about your hotel rooms.

The design of the website should be in such a manner that whenever the customer visits your website, they end up reserving their rooms with you.

It is very important for a hotel website to manage offline bookings also. Because it is not necessary that all the guests book their hotels/rooms online.

They can visit your hotel and will request rooms. So, in this case, hotel owners should have the liability to book rooms and manage the availability of rooms online for real-time updation of the availability of rooms.

Now, sometimes the guests want to reallocate their rooms or swap the rooms allotted to them. Hotel owners should have the functionality in their system to reallocate rooms on customer request.

Suppose there are guests who have some pre-planning regarding their trip and they want to book various rooms/hotels in a single order to save time.

It will be beneficial for your business if you provide incredible functionality to customers i.e. They can book multiple rooms/ hotels in a single order.

It might be possible that there are some guests who have to book rooms instantly but they do not have enough money to pay the full amount or they do not want to pay the full amount instantly. In that case, there should be some functionality in your system, so that they can book their rooms.

You can set the partial payment amount for your rooms and once guests proceed to checkout, they can select the partial payment option to book the rooms by paying the partial amount. Once they check in to your hotel, you can ask them to complete the payment and then you can allow them the rooms.

If you are running an online hotel business, then it is necessary for a system to manage refund rules and cancellations. Every guest booking their rooms online should have the feature in your system to cancel their reservation anytime.

There should be a brief description of refund rules on your website. The system should allow you to manage multiple refund rules and guests can check out these refund rules anytime.

Hotel reservation systems should provide various payment methods to customers so that they can book their rooms/hotels easily.

There should be some important payment methods integrated into it, so that they can pay via bank wire, credit card, debit card, etc.

To attract more guests to hotels, it might be possible that as a hotel owner, you want to provide some kind of discount/offer to your customers.

Discounts/offers on any of the online websites always lure customers. So, definitely, it’s also important that there should be a feature in the system to set the discounts/ offers.

Customers will always want to book the rooms/hotels from the website through which they can have instant email notifications for every scenario. A better hotel reservation software always sends the email on the following scenarios-

  • On creating a customer account.
  • Order confirmation
  • Payment is successful/unsuccessful.
  • Voucher creation
  • Order cancellation.
  • Refund
  • On completing the partial payment

It is essential for your hotel reservation system they give guests accessibility to search the rooms or hotels location-wise. Guests can search for rooms/hotels according to city, state, or country.

The best hotel reservation website is one which supports all languages and currencies. As the booking site is available all over the world and anyone can book the room from anywhere.

In that case, it is necessary for an online site to provide the price in the guest’s currency or to display the website in the guest’s language so that they can easily understand your website and can book the room easily.

Today there are so many online hotel websites that guests get confused easily. So, they prefer to look for others’ reviews, to know about the hotel or website response. Testimonial always boosts your online sale and customer trust social proof more than anything.

This is one of the most important points to be remembered while creating a hotel website. Since hotel reservation software manages online as well as offline bookings, the availability of rooms should be managed in real-time in the software.

It should be displayed beautifully in the system, so that hotel owners can check the availability of rooms in hotels anytime. There should be a feature through which hoteliers can check whether their rooms are fully/partially occupied or it is empty.

This search can be done on the basis of the range of particular dates/months. Since every state or city has some taxes which have to be given by a hotel owner.

There are some taxes that are very important to be taken from the guests, so there should be a feature through which hotel owners can add and manage the taxes on their rooms.

For more conversion rate on the website, it is essential to have awesome search engine optimization.

Good website architecture always improves site visibility and crawl ability only when SEO is analyzed properly. It will always help hotel owners to attract more customers to their websites.

Closing for the hotel reservation booking system.

If you want to learn more about QloApps Channel Manager, visit the link: QloApps Channel Manager.

If you want to learn about the functionality of QloApps, then visit the link: Qlo Reservation System: Free Open-Source Hotel Booking & Reservation System.

In case of any query, please feel free to raise it on QloApps Forum.

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Comments (2)

Add Your Comment

  • Fanni
    Keep these articles coming as they’ve opened many new doors for me.
  • Alex
    With the rise of e-commerce, the hotel industry has seen enormous growth in the past few decades. Utilizing an online hotel reservation booking system has allowed hotels to reach a wider audience and provide a more convenient way for travelers to book their stay. QloApps is a great example of a hotel booking engine that offers a user-friendly platform for both hoteliers and travelers.
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