Family travel is thriving, with more families traveling together across several generations.
Multi-generational travel has become one of the fastest-growing segments in hospitality.
Hotels that best cater to such travel groups, toddlers to grandparents, have always seen the highest bookings.
Room Configurations That Work
Flexible spaces allow Multi-generational families to be close to each other and yet enjoy their space and privacy.
Connecting rooms with shared living areas allows grandparents to have their quiet space close to their grandchildren.
Comfortable rollaway beds and cribs come equipped. Nothing spoils a family day faster than a squeaky, worn-out extra bed.
Smart Room Features
Provide ample charging stations because these days, Multi-generational families travel with almost all their devices with them.
Include a mini-fridge in each room to store milk, snacks, and necessary medicines.
This addition alone makes life much easier for families having very young children.
Kid-friendly Areas
Create both shallow and deep ends in pool areas for kids. Add some comfy seating nearby for older family members to keep an eye on the splashers.
Design a game room featuring both traditional and current gaming options.
Establish chess tables alongside gaming consoles; something will be appealing to every age group in multi-generational families.
Safety First
Ensure that all hallways and common areas are brightly lit. Good visibility gives older guests confidence and allows parents to know where their active kids are.
Installing non-slip mats and grab bars in bathrooms. Both these aid seniors and parents who struggle with wriggling-toddler bath time
Flexible Dining
Extended meal times accommodate families with young children needing early dinners, while offering later options for those preferring to dine in the evening.
Always offer healthy snacks throughout the day. Growers get hungry at funny times, and some older guests need to eat along with medication.
Helpful Services
Staff training, assistance in lugging items, and directions. Most multi-generational guests bring more bags and gear than any other normal guest.
Stroller rentals and easy storage will be terrific for parents who don’t want to drag huge strollers through the hotel.
Activities for All
Find family events, such as movie nights, cooking classes, and possibly local tours, to be fun for everybody if they are scheduled right.
There also need to be quiet areas. Sometimes, the grandparents need a little place to read, but the kids are playing somewhere else.
Easy Access Features
Ensure properties have accessible entrances with wide doorways and ramps for easy wheelchair and stroller access.
Ensure that all important amenities such as ice machines can be found in every floor.
It spares older guests and parents the inconvenience of traveling far to reach them.
Some Special Touches
Basic forgotten family items, completely charged phone or toothbrush. Those little conveniences will be valued in traveling with kids.
Give kids appropriate gifts for their age. A little toy or coloring book might add excitement to the process of check-in.
Perfect Marketing Techniques
Pictures of real multi-generational families from big families. Who would like to show something that looks unlike theirs when they’re going with their group to the hotel?
Write them clearly on your website because they are family-friendly.
Find out how to make children’s visits easy for the family to spot why your hotel works for their group.
Clear Communication
Have great guides about your family services because you are well-informed guests about kids’ menus, babysitting services, and nearby family attractions.
Make cancellation policies family-friendly. Expect, with kids, an uncertain life; a little flexibility can thus take a loyal consumer
Staff Training
Stay tuned to your team management to make them effective while engaging with guests of every group.
The Staff training should be temperate with excited kids or slow-moving seniors.
Ensure that all shifts know about family-specific services. Late-night requests for warm milk should be handled as efficiently as mid-day ones.
Feedback and Improvement
What is it that families wish most for? Keeping on top of the trends of families in travel requires regular surveys to see what the consumer has in mind.
Guest feedback translates into improvement. Happy families are usually returning guests and good word-of-mouth advertisers.
Conclusion
Always be updated with the course of offerings to families as travel patterns and trends change from year to year.
What is good enough for families today might need some adjustments for those of tomorrow.
The experience should be focused on working for every generation. Everybody’s engaged in something that is going to make it much more enjoyable for families to return and champion your hotel.
Get in touch
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Let’s collaborate to streamline your processes and enhance guest satisfaction.
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