Keza Nyungwe Lodge: Leveraging Technology for Success

Keza Nyungwe Lodge hotel provides a budget and eco-friendly stay found in the lush forest near by the west edge reception in the southwestern part of the Rwandan close  Nyungwe Forest national forest national park.

Rwanda’s tourism revenue is forecasted to reach approximately $452 million by 2028, growing from $410 million in 2023, with a compound annual growth rate (CAGR) of 1.6%. Since 2000, the country’s tourism market has consistently expanded at an average annual rate of 1%.

Tourist arrivals in Rwanda are also projected to increase, reaching an estimated 2.2 million visitors by 2028, up from around 1.9 million in 2023. This reflects an average annual growth rate of 2.1%. Since 2011, the demand for tourism in Rwanda has been growing steadily at an annual rate of 2.2%.

Hotel occupancy rates in Rwanda have seen significant growth over the years. In 2016, occupancy rates were just 5–7%, rising to 16% in 2017 and 40% in 2018.

Following the launch of the “Visit Rwanda” campaign in partnership with Arsenal in 2019, occupancy rates surged to an average of 70% daily, highlighting the campaign’s success. 

Contributing factors include Rwanda’s visa-on-arrival policy and efforts by the Rwanda Development Board to promote tourism. 

This strategic push has transformed Rwanda’s hospitality sector, attracting more visitors and boosting hotel patronage significantly.

Refer Hotels in Rwanda now have over 70% daily occupancy rate.

In today’s digital age, the lack of a dedicated website and booking engine is significantly reducing Keza Nyungwe Lodge’s profit margins, as they are compelled to pay commissions to third-party booking platforms for every online reservation.

For their facility, they were searching for software that could be customized to make a multi-page hotel website.

Keza Nyungwe Lodge’s website aims to showcase its luxurious rooms, facilities, and nearby attractions.

They choose to use QloApps, a free hotel reservation system, to satisfy their requirement for a hotel website.

An entirely customisable hotel website is provided by QloApps. For hoteliers, it also offers an integrated property management system and booking engine.

Let’s find out how Keza Nyungwe Lodge overcame its business obstacles with the help of QloApps.

Keza Nyungwe Lodge’s website serves as a dynamic platform to showcase its rooms and amenities in an engaging manner, capturing customer interest and enhancing their desire to experience the lodge’s offerings.

We developed a dedicated amenities section where the hotel can highlight its offerings and showcase high-quality photos of nearby attractions. This feature is designed to captivate customers and encourage them to explore the property further.

We created a dedicated section for rooms, allowing the hotel to showcase its accommodations while enabling customers to book directly. 

We designed a dedicated “Contact Us” page to provide customers with a quick and hassle-free way to address their queries. This seamless support experience builds trust, which in turn enhances the hotel’s reputation, broadens its reach, and ultimately boosts profitability.

With the built-in feature SEO Optimization of QloApps, the Keza Nyungwe Lodge’s website ranked better on search engines. This helps them drive more traffic to the website and increase its visibility online.

Keza Nyungwe Lodge’s implementation of QloApps has revolutionized its operations, enabling the hotel to provide exceptional guest experiences and improve efficiency. 

The customizable nature of QloApps enabled them to create a personalized hotel website for their property in just a few clicks. 

By leveraging QloApps’ comprehensive hospitality technology platform, the hotel has been able to streamline operations, collect and analyze guest data, and optimize room management. 

As a result, Keza Nyungwe Lodge has seen significant improvements in guest satisfaction, revenue, and operational efficiency.