Many hotels around the world are defining new standards for guest experience. Properties like underwater hotels and tree hotels are blowing off expectations of travelers for a unique stay.
Although many hotels are pushing the boundaries of a typical hotel experience, there are also some basic requirements properties must pay close attention to.
These basic requirements have become an important part of the guest experience. Fulfilling these requirements makes travelers feel welcomed and safe.
So here are a few ways you can ensure to deliver the best possible experiences:
You can ensure guest safety by introducing set of rules to protect and prevent from any kind of harm. You can introduce a comprehensive smoke-free policy to provide guests with a smoke-free environment. It will protect your guests and children from accidents and injury at your hotel.
Some people may be allergic to pets and pet hair. Pets can cause disturbance to other guests or staff and also damage your property. So you can consider becoming a pet-free hotel by implementing Pet-Free policy.
Providing air purifiers to guests who are prone to asthma and environmental allergies is the best way to make them feel comfortable. Such guests may be sensitive to allergens present in the environment or room which cannot be purified with air conditioning alone.
Therefore, you must stock air purifiers for guests with respiratory problems, that will significantly reduce the allergens in the room. This will increase the comfort level and safety for guests at your hotel. Doing so will show that you have serious concern for the health of your guests and will boost their impression of your hotel.
Nowadays many guests look out for hotels that provide a healthy and allergy-friendly food. Hence, ask your kitchen staff and chefs to customize a menu for guests that includes gluten-free, vegetarian or vegan diet.
You can replace commonly known allergens such as peanuts, gluten etc and look for viable alternatives such as fish, fresh fruits, lean protein etc. Then include all these ingredients carefully while preparing meals for the guests.
Allergens can lead to life-threatening consequences, so by introducing an allergy-friendly menu will definitely make your guest happy and allow them to fully enjoy their stay at your property.
After all your guests are the most important people you have to look after. By preparing your hotel to cater to specific requirements of your guests will make your hotel an ideal property in their eyes. If you have any suggestions I will be glad to see them in the comments below.