Order cancellation is an easy process with QloApps. The customer can easily request for his booking cancellation to the admin. For Order cancellation, the customer just has to visit the “ORDERS” section. There click on the order for which they have to send a refund request. Once you send the refund request, it will be in pending until the admin approves it. Now, when admin approves/disapprove the refund request the status change accordingly. Admin can refund the amount according to the refund rule or can deduct less amount if the customer is frequent one and admin wants to show gratitude to the customer.