Managing refund rules are the most important task in any hotel reservation system. As some time customer book rooms but due to some reasons they have to cancel or change their trip, in that case you need refund rules so that no complication occur while refunding the amount. With Qlo you can easily manage refund rules. You can create as many refund rules as per your requirement. You need to go to hotel reservation tab-> manage order refund rules. Click here to add new rules. While adding new rules you need to specify payment type, deduction amount from advance or full booking amount and number of days before which the customer will get the refund for cancellation of the booking.