Subscription Refunds
Once a subscription is purchased, no refunds will be issued. Customers may cancel their subscription at any time, but no refund will be provided for any remaining period of the subscription term. Customers can continue using their accounts until their accounts expire. QloApps does not offer prorated refunds for cancelled subscriptions.
Subscription charge & Cancellation
Subscription fees are charged automatically on a recurring basis until the client cancels their subscription, whether it is a monthly or annual plan. Customers have the flexibility to cancel their subscription at any time by accessing the Subscriptions page and logging into their channel manager account.
Refunds for Platform Issues
We offer refunds if we are unable to solve a problem in the platform as advertised in the user guide and platform demo. However, in order to receive a refund, it is mandatory for the customer to provide us with the necessary access and cooperation to resolve the issue.
Trial Period
Customers can explore the features of the Channel Manager by creating an account. Upon account creation, they will receive a trial period of 7 days to evaluate the platform and its functionalities. After the trial period ends, customers will be required to subscribe to a suitable plan to continue using the Channel Manager.
Service Outage or Downtime
QloApps is committed to providing uninterrupted service to our customers. However, in the event of any service outage or downtime, we do not offer refunds or compensation. We will make every effort to promptly resolve any issues and communicate updates to our customers as necessary.
Changes to the Platform
QloApps reserves the right to make changes to our platform, including features, functionality, and pricing, at any time and without notice. Such changes will not entitle customers to a refund or credit.
Non-transferability
Subscriptions and accounts for the Channel Manager are non-transferable. Customers cannot transfer their subscription or account to another party or individual.
Account Suspension or Termination
QloApps reserves the right to suspend or terminate a customer's account for violation of the terms of service, misuse of the platform, or any other reason deemed appropriate by QloApps. In such cases, no refunds will be provided for any remaining subscription period.
By purchasing a subscription or using the Channel Manager, customers agree to abide by this refund policy. If you have any questions or concerns regarding this policy, please contact our customer support team for assistance.
QloApps offers a 30 days refund policy. To ensure our customer protection, customers can request a refund within 30 days from the date of the purchase.
We offer refunds if we are unable to solve the problem in QloApps extension/module/plugins as advertised in the user guide and product demo. It is mandatory that the customer must provide us with required server accesses.
Refunds do not include any extended feature, conflict with other plugins and software.
For detailed policy information, please visit a Addons Refund Policies
